Tyler, a new accounts representative at Martin Marketing, is learning the job by actually doing job-related tasks such as contacting customers. Tyler is most likely participating in ________.
A) on-the-job training
B) socialization
C) social learning
D) modeling
Question 2In a short essay, describe the two techniques most often used to estimate company sales potential in developing countries and emerging markets. Provide examples to illustrate how each method works.
What will be an ideal response?
Question 3Attitude surveys, employee diaries, tests, and performance appraisals are tools for conducting a performance analysis.
Indicate whether this statement is true or false.
Question 4) Mark Caffrey, vice president of sales at Samson Pharmaceuticals, manages a sales team of ten employees. Members of Mark's sales force vary in experience level. Four members of the sales team have worked at Samson for less than one year.
The other six salespeople have been with Samson anywhere from three to seven years. Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year. Mark is considering the idea of providing training to his sales team as a way to boost sales.
All of the following questions are relevant to Mark's decision to implement a training program for his sales team EXCEPT:
A) What methods are used for recruiting and interviewing individuals for sales positions?
B) Does every salesperson understand what his or her performance standards are?
C) What tools are available to sales team members to help them work efficiently?
D) What were the results of attitude surveys distributed to the sales team?
Question 5In a short essay, describe the various types of partners an international firm might adopt when expanding internationally. How can a business partner affect a company's sales potential?
What will be an ideal response?
Question 6In a short essay compare and contrast industry market potential and company sales potential. How is an estimate of industry market potential helpful to managers? What factors are necessary to determine industry market potential?
What will be an ideal response?
Question 7In a short essay, identify market potential criteria for global market opportunity assessments as well as indicators used in market potential research.
Discuss their use and provide an example of a source for such data as well the problems that arise in using it.
What will be an ideal response?