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emyleepatton emyleepatton
wrote...
Posts: 487
5 years ago
All of the following management methods are used to ensure high-quality service EXCEPT ________.

▸ ignoring front-line employee opinion

▸ regularly surveying customers

▸ frequently interacting with customers

▸ reducing the number of management levels
Textbook 
Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel


Edition: 6th
Authors:
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KaajalpKaajalp
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Posts: 367
5 years ago
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emyleepatton Author
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5 years ago
Thank you, thank you, thank you!
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Correct Slight Smile TY
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2 hours ago
Thanks
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