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dupoyjohn134 dupoyjohn134
wrote...
Posts: 536
5 years ago
The customer's level of satisfaction is influenced by the comparison of expected quality to actual perceived quality.

▸ true

▸ false
Textbook 
Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel


Edition: 6th
Authors:
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jesika1122jesika1122
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Posts: 376
5 years ago
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dupoyjohn134 Author
wrote...
5 years ago
Appreciate the effort, thank you!
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