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rachelarnold rachelarnold
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3 years ago
What does it mean to create satisfaction by providing high-quality customer service?

▸ Consistently exceeding customers' expectations for products and services

▸ Serving food at the right temperature in an appealing environment

▸ Meeting customers' expectations for products and services

▸ Identifying what customers expect with respect to products and services
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
Author:
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GUILLEMRGUILLEMR
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3 years ago
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rachelarnold Author
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3 years ago
Just got PERFECT on my quiz
wrote...

Yesterday
Thank you, thank you, thank you!
wrote...

2 hours ago
Good timing, thanks!
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