When asking questions in a request message, :

When asking questions in a request message,
 
  A) begin with the least important question and work your way up to the most important.
  B) avoid any open-ended questions.
  C) begin with the most important question.
  D) weave your questions into the rest of the content of your message.
  E) combine all related issues into one question.

Ques. 2

In the body of a routine request, you should
 
  A) beg the reader to grant your request.
  B) explain and justify your request.
  C) give your sales pitch.
  D) explain what will happen if the audience does not do what you are asking.
  E) state your main idea.

Ques. 3

In the closing section of a routine request, ________ would be out of place.
 
  A) asking a series of questions
  B) requesting some specific action
  C) expressing your goodwill and appreciation
  D) providing your contact information
  E) including relevant deadlines

Ques. 4

When making a routine request, you should
 
  A) use the inductive plan.
  B) assume that the audience is willing to comply.
  C) demand immediate action.
  D) explain the consequences of failing to comply.
  E) assume that the audience will not be willing to comply.

Ques. 5

When making a routine request, you should begin with
 
  A) an indication of the importance of your request.
  B) a statement of who you are.
  C) a clear statement of the main idea or request.
  D) a question.
  E) a humorous comment.