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How does the text say that hospitality companies will set themselves apart and win guest loyalty?

rhialways659

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How does the text say that hospitality companies will set themselves apart and win guest loyalty?

How does the text say that hospitality companies will set themselves apart and win guest loyalty?

▸ Knowing what information is known about guests

▸ Knowing how information about guests is used

▸ Creating "wow" experiences with guest information

▸ All of these

Textbook

Technology Strategies for the Hospitality Industry

Technology Strategies for the Hospitality Industry

Edition: 3^rd

Authors: Nyheim, Connolly

Read 47 times

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