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Countless measures could be captured and reported to managers. The best measures are SMART: ...

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Countless measures could be captured and reported to managers. The best measures are SMART: ...

Countless measures could be captured and reported to managers. The best measures are SMART: specific, measurable, actionable, relevant, and timely. Listed below are examples of poorly constructed performance measures. For each component of SMART, provide two better measures for each performance measure.

SMART	Process Measured	Poor Measure	Better Measures
Specific	Production	Number of defects	#1.
			#2.
Measurable	Inventory	Errors made	#1.
			#2.
Actionable	Division A	Profit margin	#1.
			#2.
Relevant	Sales	Earnings per share	#1.
			#2.
Timely	Production	Last year's defect rate	#1.
			#2.

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Managerial Accounting

Edition: 4^th

Author: Davis

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culwri204

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nikki1992 Author

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Brilliant ツ

smdavis

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Good timing, thanks!

nsak

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Just got PERFECT on my quiz

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