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dynamo dynamo
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Posts: 1713
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9 years ago
Maria is from Mexico and Elaine is from Canada; they are customer service representatives. At least twice weekly, they get into an argument over how to handle a customer complaint. The most likely source of their conflict is personal differences.

True or False?
Textbook 
Developing Management Skills

Developing Management Skills


Edition: 8th
Authors:
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6 Replies
Business Management Student @ the University of Arizona
Textbook: Developing Management Skills, 8E
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CaleebCaleeb
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#1
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9 years ago
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dynamo Author
wrote...
#2
9 years ago
Cheers, I really appreciate the effort you put into answering my question.
Business Management Student @ the University of Arizona
Textbook: Developing Management Skills, 8E
wrote...
#3
9 years ago
It made sense to me as soon as I read it; you'll develop that intuition too if you invest more time reading about it.

Glad to help.
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#4
3 years ago
thank you
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#5
3 years ago
Thanks
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#6
3 years ago
ty
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