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Statingu Statingu
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8 years ago
Loss aversion refers to:
A) customers' willingness to accept minor losses.
B) distortion of message when communicating with customers.
C) customers willingness to appreciate good service.
D) a stronger reaction to negative experiences.
Textbook 
Marketing Management

Marketing Management


Edition: 4th
Authors:
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Russo88Russo88
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8 years ago
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Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫

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Statingu Author
wrote...
#2
8 years ago
That makes a lot sense now. Thanks again.
wrote...
#3
8 years ago
I welcome any best answer votes! Happy to be part of this community.
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
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