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nailat nailat
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7 years ago
Which of the following is another benefit to a salesperson of learning to style flex, aside from putting the customer at ease?
A) Style flexing improves a salesperson's acting skills, which helps the salesperson to persuade reluctant buyers to place orders.
B) Paying attention to the customer's communication style helps the salesperson better understand the customer's product or service needs.
C) Additional time spent with a customer helps the salesperson to create a positive relationship that will likely result in closing the sale.
D) Customers are more likely to purchase from salespeople who seem successful, so it is important for salespeople to make sure that their own personal styles are current.
E) Style flexing allows a salesperson to divide customers into four groups, write one script for each, and standardize sales calls.
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Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
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NicroNicro
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nailat Author
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7 years ago
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