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matashola matashola
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7 years ago
An increase from 80% to 90% in customer retention would have what effect on the average customer life?
a.   an increase of 10 years
b.   an increase of 100%
c.   an increase of 50%
d.   an increase of 5%
e.   an increase of 200%
Textbook 
Market Based Management

Market Based Management


Edition: 5th
Author:
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#1NuggetsFan#1NuggetsFan
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7 years ago
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matashola Author
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#2
7 years ago
My friend got the same as you Smiling Face with Open Mouth
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