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matashola matashola
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8 years ago
Customer performance metrics include measures of customer satisfaction, customer retention, customer loyalty, customer awareness and customer value.
True or False?
Textbook 
Market Based Management

Market Based Management


Edition: 5th
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#1NuggetsFan#1NuggetsFan
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matashola Author
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#2
8 years ago
I'll take your word for it, thx
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