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stethanie stethanie
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Posts: 966
8 years ago
When responding to a request for adjustment when a third party is at fault, the best approach is to
A) refuse the claim and suggest that the customer sue the third party.
B) refuse the claim but forward the paperwork to the third party.
C) avoid placing blame and focus on the solution.
D) advise the customer never to do business with that third party again.
Textbook 
Business Communication Today

Business Communication Today


Edition: 13th
Authors:
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comestascomestas
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Posts: 656
8 years ago
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stethanie Author
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8 years ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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Yesterday
Thanks
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2 hours ago
Thank you, thank you, thank you!
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