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stethanie stethanie
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8 years ago
When responding to a customer's request for an adjustment, it is usually sensible to assume that
A) if you handle the situation well, the customer will be even more loyal than before.
B) the customer's account of the situation is exaggerated.
C) the customer is hostile.
D) the customer is trying to pull a fast one.
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Business Communication Today

Business Communication Today


Edition: 13th
Authors:
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comestascomestas
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8 years ago
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stethanie Author
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8 years ago
this is exactly what I needed
jmelchor77
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Yesterday
Smart ... Thanks!
jakechambo3
wrote...

2 hours ago
Thank you, thank you, thank you!
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