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Artician Artician
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6 years ago
Customer participation in the service delivery process is known as
A) coproduction.
B) poka yoke.
C) service recovery.
D) independent processing.
Textbook 
Managing Supply Chain and Operations: An Integrative Approach

Managing Supply Chain and Operations: An Integrative Approach


Edition: 1st
Authors:
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shinydiscoballshinydiscoball
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#1
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6 years ago
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