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revmitchell revmitchell
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6 years ago
As part of managing the ________ component of service quality, Julia demands all employees either wear uniforms or business attire at all sporting events where they will interact with fans or sponsorship customers.
A) reliability
B) empathy
C) intangibility
D) assurance
Textbook 
Sports Marketing

Sports Marketing


Edition: 1st
Authors:
Read 66 times
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Sports Marketing (Fetchko, Roy, Clow)
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SatiozSatioz
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revmitchell Author
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6 years ago
This site is awesome
Liarec
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Smart ... Thanks!
homework1
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2 hours ago
Thanks
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