Which of the following organizational development techniques brings together all of the managers of an organization at a meeting to discuss the issue of whether the organization is meeting its goals effectively?
A) process consultation
B) team building
C) organizational confrontation meeting
D) organizational mirroring
Question 2________ is an OD technique in which a facilitator helps two interdependent groups explore their perceptions and relations in order to improve their work interactions.
A) Restructuring
B) Action research
C) Reengineering
D) Organizational mirroring
Question 3________ is an OD technique that takes team building one step further and uses it to improve the ways different functions or divisions work together.
A) Intergroup training
B) Action research
C) Reengineering
D) Process consultation
Question 4Which of the following is an OD technique in which a facilitator first observes the interactions of group members and then helps them become aware of ways to improve their work interactions?
A) action research
B) team-building
C) process consultation
D) reengineering
Question 5Which of the following is an OD technique that involves a facilitator working closely with a manager on the job to help the manager improve his or her interactions with other group members?
A) mentoring
B) process consultation
C) sensitivity training
D) team building
Question 6Which of the following is one of the organizational development (OD) techniques to promote change?
A) reengineering
B) restructuring
C) process consultation
D) flexible work teams
Question 7Which of the following is a technique that organizations can use to help individuals to understand the nature of their own and other people's personalities and to use that knowledge to improve their interactions with others?
A) restructuring
B) organizational cultivating
C) reengineering
D) sensitivity training
Question 8Which of the following statements is true regarding top-down change?
A) Generally, top-down change is more difficult to implement than bottom-up change.
B) Top-down change is implemented by employees at low levels in the organization and gradually rises until it is felt throughout the organization.
C) A top-down change is an evolutionary change.
D) Typically, organizations that engage in top-down change are well-run, are used to change, and change often.