Application Service Providers (ASP's) provide global distribution and central reservation services to unaffiliated, independent hotel properties.
Indicate whether the statement is true or false
Charges and debits are interchangeable accounting terms.
Indicate whether the statement is true or false
ADA
a. Is a legislated type of quality guarantee
b. Applied initially to guests only; current proposals will broadened coverage toemployees as well
c. Is an abbreviation of a federal law, Act for Disabled Americans
d. Recognized the Ritz Carlton Company for its good business practice
e. All of the above
PMSs record every departmental sale made to a registered guest twice: one as an increase to accounts receivable and once as an increase to sales.
Indicate whether the statement is true or false
The United States is the global leader in online travel reservations.
Indicate whether the statement is true or false
Spas feature stress reduction and fit nicely with the appearance of new, lifestyle hotels, such as aloft hotels by Starwood's boutique division.
Indicate whether the statement is true or false
Hotels usually submit the bill for payment if the guest's account reaches a given amount of dollars (that sum determined by the class of hotel) whether the guest is leaving or not.
Indicate whether the statement is true or false
The basic ratios and statistics that the industry uses are calculated daily during the night audit and reconfirmed by the day (or income) audit.
Indicate whether the statement is true or false
Chargebacks (or debit memos) take place when city-ledger accounts are transferred (returned to) the guest ledger; an advanced deposit, for example.
Indicate whether the statement is true or false
Among the new additions to the American guest room is/are:
a. Top (third) sheets
b. Duvets
c. Variety of pillows
d. Bottom fitted sheets
e. All of the above
Quick Reply
