× Didn't find what you were looking for? Ask a question
Top Posters
Since Sunday
a
5
k
5
c
5
B
5
l
5
C
4
s
4
a
4
t
4
i
4
r
4
r
4
New Topic  
Tneary Tneary
wrote...
Posts: 463
Rep: 9 0
4 years ago
Which of the following is NOT a common negative break in service supported by research findings?

▸ unwillingness to accommodate a customer's special needs

▸ suggestion for a place to dine by a front desk clerk

▸ inattention or rudeness

▸ failure in the core service
Textbook 
Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel


Edition: 6th
Authors:
Read 80 times
2 Replies

Related Topics

Replies
wrote...
4 years ago
suggestion for a place to dine by a front desk clerk
Tneary Author
wrote...
4 years ago
Thanks
New Topic      
Explore
Post your homework questions and get free online help from our incredible volunteers
  1276 People Browsing
 118 Signed Up Today
Related Images
  
 848
  
 1543
  
 371
Your Opinion
What's your favorite math subject?
Votes: 293

Previous poll results: Do you believe in global warming?