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nailat nailat
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7 years ago
When you deal with an unhappy customer, you should try to determine if their problem is real or perceived before attempting to resolve an issue.
True or False?
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
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NicroNicro
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7 years ago
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nailat Author
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#2
7 years ago
Thank you, this is exactly what I needed!
wrote...
#3
7 years ago
de nada
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