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Michelle Kelly Michelle Kelly
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6 years ago
Reichheld's research indicates that loyal customers and fickle customers are equally profitable for firms.
A) True
B) False
Textbook 
Strategic Marketing

Strategic Marketing


Edition: 1st
Authors:
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w.i.l.lw.i.l.l
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6 years ago
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Michelle Kelly Author
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6 years ago
Good timing, thanks!
jmelchor77
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Yesterday
Brilliant ツ
brina10
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2 hours ago
Smart ... Thanks!
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