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Fade05 Fade05
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6 years ago
You are asking customers, via your company's website, to participate in a survey to determine the current satisfaction level regarding the level of customer service. The answers to pre-determined questions are very easy to fill in. What is this type of questioning called?
A) funneling
B) open-ended
C) qualitative
D) fixed-response
E) variable-response
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THINK Marketing, Canadian Edition

THINK Marketing, Canadian Edition


Edition: 1st
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Lucas_RiverPlaLucas_RiverPla
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6 years ago
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Fade05 Author
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6 years ago
You make an excellent tutor!
Tim0301
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Yesterday
Good timing, thanks!
jamesbove
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2 hours ago
Thanks
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