In 360-degree feedback systems, information is gathered from an employee's peers, customers, subordinates, and supervisors.
Indicate whether the statement is true or false
Question 2Managers should not be held accountable for tracking their employees' development.
Indicate whether the statement is true or false
Question 3Competencies are composed of which of the following?
A. Knowledge
B. Abilities
C. Skills
D. All of the above
Question 4In what aspect is performance management generally different around the world?
A. Interpersonal aspects
B. Standardization of performance measurement
C. Alignment of individual and organizational goals
D. All of the above
Question 5A pilot test should be conducted after all potential problems have been fixed and the performance management system is fully operational throughout the organization.
Indicate whether the statement is true or false
Question 6In addition to procedural knowledge, declarative knowledge, and motivation, ________________ also affect performance.
A. HR practices
B. work environments
C. A and B
D. None of the above
Question 7Which of the following choices must be made when designing a performance management system?
A. Behavioral criteria versus results criteria
B. Low employee participation versus high employee participation
C. Short-term criteria versus long-term criteria
D. All of the above
Question 8Which of the following is characteristic of good performance standards?
A. Concrete
B. Realistic
C. Reviewed regularly
D. All of the above
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