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168356573 168356573
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3 years ago
What is meant by high-quality customer service?

▸ Consistently exceeding customers' expectations for products and services received as well as the level of personal attention provided during the delivery

▸ Hot food is served hot and cold food is served cold to the customer who ordered it without having to ask who got what

▸ Truly operating by the adage, "The customer is always right"

▸ Good-quality, wholesome food served promptly to the person who ordered it; ladies are served first, with particular attention paid to the elderly and children
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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TheOGFunkTheOGFunk
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3 years ago
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You make an excellent tutor!
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Just got PERFECT on my quiz
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Helped a lot
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