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Home Q & A Board Other Fields Homework Help Business Management
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penelopi penelopi
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7 years ago
One of Garvin's 8 factors that comprise quality as viewed by the customer is reliability. Reliability is defined as ________.
A) how well a product or service matches established specifications
B) the difficulty of the product to be repaired
C) a product or service characteristic where it can be counted upon not to fail
D) the delivery speed of the product or service
Textbook 
Supply Chain Management: From Vision to Implementation

Supply Chain Management: From Vision to Implementation


Edition: 1st
Authors:
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Supply Chain Management

// "Love is a two-way street constantly under construction." Heavy Heart
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grenadagrenada
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7 years ago
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penelopi Author
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7 years ago
This was a very tough course for me because it was the first time learning about management.

Thanks for helping me out so much.
Supply Chain Management

// "Love is a two-way street constantly under construction." Heavy Heart
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