One reason for a supervisor to use a written document to communicate would be ________.
A) speed and ease
B) little ambiguity for recipients
C) uncertainty in the group
D) decision paralysis
E) to reduce aggressiveness
Question 2Oral communication transmits information quickly through the spoken word and includes a nonverbal component that can enhance the message.
Indicate whether the statement is true or false
Question 3The ________ that typically occur(s) in large organizations create conditions that encourage and sustain rumors on the grapevine.
A) large number of employees
B) vast departments
C) chain of command
D) secrecy and competition
E) expectations
Question 4An employee who asks a colleague a question without any emphasis on words demonstrates a lack of ________.
A) sincerity
B) verbal intonation
C) socialization
D) social interaction
E) social networking
Question 5Some of the most meaningful communication is not spoken, written, or transmitted on a computer. This type of communication is called ________.
A) verbal communication
B) extrasensory perception
C) nonverbal communication
D) the grapevine
E) oral communication
Question 6Departmental reports that contain many detailed figures and facts are conveyed best ________.
A) through the socialization process
B) verbally, because the receiver gets the information quicker
C) informally in a social situation
D) in writing because of complexity
E) through an informal channel