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abcd1996 abcd1996
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3 years ago
What criteria should be met in a good suggestive selling training program?

▸ Enhanced communication, product knowledge, complementary menu items, and financial impact

▸ Positive and persuasive speaking and wine and food pairings based on current menu

▸ Reading the guest and interpreting how soft or hard to push sales based on analysis

▸ Profiles of regular guests with spending tendencies, occasions, and food and wine preferences
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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chai2012chai2012
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3 years ago
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abcd1996 Author
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Just got PERFECT on my quiz
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