Top Posters
Since Sunday
Home Q & A Board Other Fields Homework Help Business Management
New Topic  
penelopi penelopi
wrote...
Go to Answer
Posts: 2189
Rep: 2 0
7 years ago
One of Garvin's 8 factors that comprise quality as viewed by the customer is performance. Performance refers to the ________.
A) customer viewed dependability of the product or service
B) delivery speed of the product or service
C) number of product or service features
D) primary operating characteristics of the product or service
Textbook 
Supply Chain Management: From Vision to Implementation

Supply Chain Management: From Vision to Implementation


Edition: 1st
Authors:
Read 153 times
2 Replies
Supply Chain Management

// "Love is a two-way street constantly under construction." Heavy Heart
Replies
Answer verified by a subject expert
iou2iou2
wrote...
#1
Top Poster
Posts: 539
Rep: 8 0
7 years ago
Sign in or Sign up in seconds to unlock everything for free
More solutions for this book are available here

Related Topics

penelopi Author
wrote...
#2
7 years ago
Appreciate sharing your expertise with me. Marking this topic solved
Supply Chain Management

// "Love is a two-way street constantly under construction." Heavy Heart
New Topic      
Quick Reply
Explore
Post your homework questions and get free online help from our incredible volunteers
  1271 People Browsing
Start New Topic Take the Tour CoursesNew Study Tools Topics Trending Browse by Textbook
Related Images
  
 87
  
 232
  
 3595
Your Opinion
Which industry do you think artificial intelligence (AI) will impact the most?
Votes: 352
Previous poll results: Who will win the 2024 president election?