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Rachel is attending Catholic mass for the first time with her best friend Maria. Rachel is ...

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Rachel is attending Catholic mass for the first time with her best friend Maria. Rachel is ...

Rachel is attending Catholic mass for the first time with her best friend Maria. Rachel is unfamiliar with when to sit, when to kneel, or when to stand, and doesn't know when to respond to what the priest says and when to remain silent.

When it is time for parishioners to receive Communion, Rachel looks quizzically to Maria, who silently shakes her head. Rachel remains seated while the rest of the congregation files toward the altar. This situation best exemplifies
a. a crisis of conversion.
b. normative social influence.
c. informational social influence.
d. the power of cultural norms.

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