Give an original example of a nonverbal message that reinforces a verbal message and of a nonverbal ...

Answer to #1

Students will have a variety of answers. Here are a couple of examples.
 Looking a student in the eye and smiling while praising the student
 A business executive maintaining eye contact, smiling, and shaking hands firmly when greeting a client
 Saying Good morning in a somber tone without smiling
 Acting extremely nervous and not maintaining eye contact during an important job interview

Answer to #2

TRUE

Answer to #3

a. Slang is a short-lived expression that is used for a specific group of people. For example, teenagers use certain expressions that many adults do not fully understand. Slang is appropriate when the sender and receiver are members of the same group (e.g., construction workers, surfers, and so on).
b. Jargon is specialized terminology or expressions used by people in a particular group or field. For example, in drawing up financial statements, accountants use particular language or abbreviations that many people would not understand. The use of jargon is appropriate only when you are communicating with others in your field or area of expertise.
c. A euphemism is a polite or inoffensive expression used to sugarcoat or soften the blow of an otherwise negative, blunt expression. Euphemisms are used to avoid hurting people's feelings or to convey bad news as gently as possible. Problems arise when receivers do not understand the slang, jargon, or euphemism they are reading or hearing.

Answer to #4

FALSE

Answer to #5

Denotation is the literal dictionary definition of a term. Connotation is a subjective, emotional meaning attached to a word. The denotative meaning of heap is a pile of some material. But connotatively, you might refer to your car as a heap--either affectionately or in a negative sense.

Answer to #6

TRUE

Answer to #7

Differences in interpretation occur when senders and receivers assign different meanings to the same word or phrase. People often attach different connotative meanings to words. These connotations have subjective, emotional meanings, and thus they cause different personal reactions. Student examples will vary but should clearly indicate an interpretation problem.

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