Which of the following is a difference between subtle sales messages and direct sales messages?

Which of the following is a difference between subtle sales messages and direct sales messages?
 A) Subtle sales messages are never included in adjustments, whereas direct sales messages are always included in adjustments.
  B) Subtle sales message include persuasive arguments, whereas direct sales messages do not include persuasive arguments.
  C) Subtle sales messages have a good chance of being read, whereas direct sales messages might not be read at all.
  D) Subtle sales messages discuss goods or services already bought, whereas direct sales messages include statements about related merchandise.

Ques. 2

Morgan has just been appointed to a task force and wants to be a positive member. Which of the following is the best advice you can give her?
 A) Ignore members who are being silent to show respect for them.
  B) Tell a lot of jokes throughout the meeting to ease tensions.
  C) Share her ideas with other team members, even if they might not be adopted.
  D) Bring a list of ground rules she has established to the first meeting.

Ques. 3

_____ refers to statements made about merchandise or service related to goods or services already bought.
 A) Remittance advice
  B) A request for quotation
  C) Sales promotional material
  D) A call for bids

Ques. 4

The most effective groups and teams have members who are willing to
 A) establish rules and abide by those rules.
  B) do everything necessary to avoid conflict.
  C) keep their opinions to themselves.
  D) let the group leader make the decisions.

Ques. 5

_____ reminds customers and clients that they made a good choice in selecting a company with which to do business, or it reminds them of the good qualities of their purchase.
 A) Resale
  B) Synergy
  C) Reclaim
  D) Consensus