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improvegrades improvegrades
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5 years ago
The close of a routine reply or positive message where more action is needed should
A) clearly state who will do what next.
B) explain the reasons for any negative information you have included.
C) offer an explanation for why this decision was made.
D) create some ambiguity, so the audience will be more likely to contact you.
E) include a list of deadlines and desired outcomes.
Textbook 
Business Communication Today

Business Communication Today


Edition: 14th
Authors:
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dedricgarddedricgard
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Posts: 126
5 years ago
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improvegrades Author
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5 years ago
This site is awesome
ky
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Thanks
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You make an excellent tutor!
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