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theferpectstudent theferpectstudent
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A month ago
Tom is writing an e-mail message to tell a customer that his order will be delivered on Wednesday. Which of the following is his primary purpose?


▸ to inform

▸ to persuade

▸ to sell

▸ to promote goodwill
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
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paris.chenparis.chen
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