Define quality, and review purchasing procedures that help ensure that operations obtain products of ...

Product quality relates to intended use. Managers must determine what products will be used for and then select a product that is suitable for that purpose.

Purchase specifications describe quality requirements. They should be given to vendors with the instructions that the prices they quote should be for products meeting these requirements.

Specifications should be developed with input from the operation's employees and vendors, who can provide suggestions and ensure that the operation does not limit the number of vendors who can provide products.