Training and education can be an effective strategy for organizations to create an organizational culture of openness and inclusion.
a. true
b. false
Question 2Which of the following was not a suggested guideline for action planning?
A) Identify the optimal sequence for the essential action steps.
B) Determine starting times and deadlines for each action step.
C) Identify the best procedure for conducting each action step.
D) Determine who will be accountable for each action step.
Question 3Which of the following statements is most true with regard to integrative negotiation as it
pertains to culture?
A) Members of eastern cultures are more adept and skilled at claiming resources than
members of western cultures.
B) Intra-cultural negotiation often yields higher joint gains than inter-cultural negotiation.
C) Inter-cultural negotiation often yields higher joint gains than intra-cultural negotiation.
D) Members of western cultures are more adept and skilled at expanding the pie compared
to members of eastern cultures.
Question 4Which of the following was not recommended as a guideline for coaching?
A) Encourage the person to look at a problem from different perspectives.
B) Provide constructive feedback about effective and ineffective behavior.
C) Ask specific questions to help the person analyze his or her performance.
D) Provide detailed instructions on how to carry out each assignment.
Question 5The primary goal of training and education in multiculturalism is to help people understand that quotas and percentages will help the organization become more culturally diverse.
a. true
b. false
Question 6Explain why infusing a moderate amount of uncertainty, unpredictability, and spontaneity into decisions is recommended to help prevent complacency when dealing with unplanned change.
What will be an ideal response?
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