Which of the following statements is not true about continuity planning?
1. A good continuity plan is intentionally ambiguous to prevent hacking.
2. Wait time decreases satisfaction and can diminish quality of care.
3. Health care organizations are catching up with other industries in understanding the business case for continuity of operations.
4. Health care organizations must be able to effectively deal with crises.
Question 2Which instance is most helpful during system training?
1. Training software is provided for staff to practice inputting fictitious client information.
2. Training sessions are scheduled for the four to six week period prior to going live so all users can feel comfortable with the system.
3. Designated trainers are appointed based on their ability to expertly care of patients.
4. New users are trained through an online learning platform such as Blackboard.
Question 3Research best supports the use of which ergonomic device?
1. Ergonomic mouse to reduce wrist and hand pain
2. Support brace used while typing to prevent carpal tunnel syndrome
3. Lumbar back support to maintain natural curves of the back
4. Wrist rests to support the wrists while inputting data and typing
Question 4Each organization must select its criteria for business disaster recovery timeframes based upon its own perspective. Data flowcharts help to ensure which of the following?
1. The timeframes are appropriate
2. Integrity of the information is maintained
3. All critical processes are documented
4. No personnel are left out of the process
Question 5Which of these is an advantage in the use of personal digital assistants (PDAs) in the health care setting?
1. PDAs may be synchronized with any network without the use of special equipment or software.
2. PDAs minimize the chance of interception of data transmission.
3. Current medication information may be easily stored and compared to actual client data.
4. Data loss is minimized due to long battery life and ease of backups.
Question 6A continuity plan is a critical aspect of an organization's risk management strategy and is instrumental to its survival in the aftermath of a disaster.
Tolerance for IT downtime is rapidly declining; a recent survey set the figure at how many hours or less? 1. 5 hours
2. 10 hours
3. 18 hours
4. 24 hours
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