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alireads alireads
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A year ago
When using the balanced scorecard to monitor performance, the customer perspective answers which of the following questions?

▸ Are we growing in a manner to be competitive in the industry?

▸ Are we creating products and hiring employees with skills to create product and deliver them in a timely manner?

▸ Are we developing employees and providing technologies that facilitate change and improvement?

▸ Are we meeting our customers' expectations?
Textbook 
Managerial Accounting

Managerial Accounting


Edition: 4th
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DeeclaireDeeclaire
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A year ago
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