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alireads alireads
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A month ago
Faizel must refuse a customer's request to return an item. Which of the following should he do first?


decide what communication channel to use

consult with his company's legal staff

think about how the receiver will react to his refusal

try to get a colleague to deliver the bad news for him
Textbook 
Business Communication: Process and Product: Brief Edition

Business Communication: Process and Product: Brief Edition


Edition: 7th
Authors:
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fujiokifujioki
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A month ago
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alireads Author
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A month ago
This site is awesome
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Good timing, thanks!
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2 hours ago
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