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What actions might be taken with an unprofitable customer?
jerico
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What actions might be taken with an unprofitable customer?
What actions might be taken with an unprofitable customer?
Textbook
Cost Accounting
Edition:
14
th
Authors:
Horngren, Datar, Rajan
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An unprofitable customer might be dropped as a customer, might be charged more for some of the resources of the company that it is using in excess of other customers, or he/she might be counseled on how to use less resources and be restored to profitability in the future.
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Dropping an unprofitable customer will ________.
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Discontinuing an unprofitable customer ________. (Multiple Choice)
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Customer service modules in CRM systems provide tools for:
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What actions might be taken with an unprofitable customer?
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A policy of dropping any customer that is currently unprofitable will eliminate, in the short run, ...
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Which of the following is true about discontinuing an unprofitable customer?
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Discontinuing an unprofitable customer should be solely done on the basis of profitability.
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Which of the following is a step managers might take after identifying an unprofitable customer?
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cyborg
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#2
8 years ago
An unprofitable customer might be dropped as a customer, might be charged more for some of the resources of the company that it is using in excess of other customers, or he/she might be counseled on how to use less resources and be restored to profitability in the future.
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jerico
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#3
8 years ago
Thank you for the help. I took this course as an elective, glad it's over in three weeks. Great textbook though!
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cyborg
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