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marko355 marko355
wrote...
Posts: 863
6 years ago
Which of the following is a strategy for routine replies and positive messages?
A.    Use the indirect approach.
B.    Introduce your main idea in the body of the message.
C.    Open with an interesting fact or question.
D.    Embed any negative information in a positive context.
Textbook 
Living Democracy, 2014 Elections and Updates Edition

Living Democracy, 2014 Elections and Updates Edition


Edition: 4th
Authors:
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6 years ago
D
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